They had a trained sales professional lead a devised presentation that sounded great on the phone, however they pressured us with sales techniques to push out a 3k payment to ensure their services. After a couple days we were scheduled with a “tax consultant” who was 30 minutes late and had no information about our company on file. After 5 minutes of conversation he pressured us to release our personal information I.e.
I’ve put in multiple tickets for issues and don’t receive a call back. When I finally get through to someone, I’ve been told 3 times now that I’d be receiving a call back from a manager and never got one. There have been multiple accountants I’ve spoken to that couldn’t answer basic questions about taxes. I have asked for a partial refund because of how disappointing my service has been and all they’ll do is issue me a 10% discount on renewing my service for next year rather than making it right for how horrible the service has been. 1-800Accountant offers multiple service packages to accommodate different business needs.
Data Linked to You
The Tax Advisory package, which offers essential tax and accounting support, starts at $209 per month, billed annually. For more advanced features, including tax filing and planning, the company offers two additional plans starting at $249 per month, billed annually. Once your account is set up, you have access to a user portal, where you connect with a team of CPAs and other accounting professionals to manage your business needs. If you select one of the company’s prepackaged plans, you pay a flat fee that’s billed on an annual basis. 1-800Accountant provides financial services to small and medium-sized U.S.-based businesses, including tax preparation and advisory, entity formation, bookkeeping and payroll. My business partners and I set up our first appointment with the team.
- While the company offers a live chat option, it’s not available 24/7.
- The developer, 1800accountant, indicated that the app’s privacy practices may include handling of data as described below.
- You start by scheduling a free consultation call where you connect with a tax expert.
- The Tax Advisory package, which offers essential tax and accounting support, starts at $209 per month, billed annually.
Joke of a service
The company offers multiple convenient prepackaged plans for a flat fee billed annually as well as customized solutions for businesses with more complex financial needs. I hate leaving bad reviews so just know that I only leave them if I feel it’s absolutely necessary. The sales rep I spoke with first sold me services that I did not need and couldn’t even use, but I didn’t know that up front and he knew nothing about taxes. The turnover is constant and, when someone leaves the company who was assigned to you, there’s nobody that steps in to make sure you’re taken care of. You’ll send countless messages all for them to go ignored. My taxes weren’t filed by the deadline despite me doing everything that was required of me with plenty 1800accountant of time.
About this app
The company has been accredited by the Better Business Bureau since 2012 and has a B rating.
What About the 1-800Accountant App?
1-800Accountant offers a mobile app that mirrors the features of its cloud-based platform. It features functionalities such as mileage tracking, the ability to upload documents directly from a mobile device and the option to connect with your accountant. If you are an existing customer who needs help or are a new customer, you can schedule a free call with one of its advisors or send a message requesting help.
- 1-800Accountant offers a mobile app that mirrors the features of its cloud-based platform.
- Top10.com is designed to help users make confident decisions online, this website contains information about a wide range of products and services.
- On top of it all he did seem to be outsourced labor with “no knowledge of how the tax system works”.
- There have been multiple accountants I’ve spoken to that couldn’t answer basic questions about taxes.
Customer support is generally available on business hours during weekdays. While the company offers a live chat option, it’s not available 24/7. You start by scheduling a free consultation call where you connect with a tax expert. 1-800Accountant also has an extensive Help Center and a FAQ section on its website to answer many common questions about its services and client portal. The developer, 1800accountant, indicated that the app’s privacy practices may include handling of data as described below. It has a 4.3 rating on Trustpilot based on nearly 8,000 reviews, which is considered excellent.
What About the 1-800Accountant App?
On top of it all he did seem to be outsourced labor with “no knowledge of how the tax system works”. Top10.com is designed to help users make confident decisions online, this website contains information about a wide range of products and services. Certain details, including but not limited to prices and special offers, are provided to us directly from our partners and are dynamic and subject to change at any time without prior notice. Though based on meticulous research, the information we share does not constitute legal or professional advice or forecast, and should not be treated as such.